Frequently Asked Questions
Everything you need to know about Embryolisse skincare and your order.
Are Embryolisse products suitable for sensitive skin?
Yes, many of our products, including the iconic Lait-Crème Concentré, are formulated with minimalist ingredients and tested under dermatological supervision to ensure they are safe for sensitive skin types.
How long does shipping take within the USA?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your French skincare essentials sooner.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer service team to initiate a return authorization.
Are your products cruelty-free?
Embryolisse is committed to ethical beauty. We do not test our finished products on animals, nor do we ask others to test on our behalf.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer professional discounts for makeup artists?
Yes, we value our professional community. Please visit our 'Pro Program' page to submit your credentials and apply for an industry discount.