Returns & Exchanges

At Embryolisse USA, we want you to be completely satisfied with your skincare purchase. If you are not happy with your order, we accept returns of unused products in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original boxes, ensuring the product is well-protected to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-10 business days.